Services for MVNOs
MVNOs have very specific needs and require flexible and cost-effective solutions involving little integration effort and rapid deployment. At Centum Digital, we understand this and are aware that generic telecommunications services are not always suitable for MVNOs.
We are specialists
- Solutions specifically designed (not adapted 😊) for MVNOs.
- Let’s face it, price matters. That’s why we work with you to determine whether our solution truly brings you cost-effective value.
- We know the world isn’t perfect. That’s why our services are designed with the realities of business in mind.
- Designed in the cloud, not because of the trend, but because we firmly believe that flexibility is achieved by design.
What we offer
AUTOMATIC
APN CONFIGURATION
APN configuration is an almost transparent task in full operators, but it’s not so straightforward for MVNOs. At Centum Digital, we have created the OPP-OTA platform that can configure the APN in a way that is almost transparent to the user.
We have designed this platform around 3 fundamental pillars:
Simplicity for the operator:
- Three levels of integration, ranging from 72-hour integration where we don’t require the assistance of the MVNO, to integration via SMSC.
Simplicity for the end user:
- The customer self-configures from a web portal or receives the message sent from the call centre.
- If automatic configuration is not feasible, the platform is linked to a catalogue of more than 6,000 guides on manual device configuration.
Transparency:
- Each iteration is recorded in our database, but the data will always belong to you, can be downloaded at any time and is updated in real time.
- The operator receives a report detailing configurations on a monthly basis.
OPP: Optimize your APN configuration in two steps
It is easy to trivialize the work of a call center, but those of us who know it are aware of the complexity of its work. At Centum Digital we believe that a call center, especially an MVNO, requires tools to automate its work and proactively communicate with clients.
The accumulation of calls due to errors or doubts in the APN configuration can generate large costs that affect your call center.
With OPP, our automated setup solution, your customers will be able to connect to the internet in just two easy steps.
Would you like to know how?
Clients who have placed their trust in us
Want to give us a try? Request a PoC
We believe in what we say, but experience is more valuable than theory. Tell us what your needs are and give us a try. We’re confident you’ll be more than satisfied.
SACBird:
Power to the call centre
It’s easy to dismiss the work of call centres. But those of us who have experience with them are aware of the complexity of their work. At Centum Digital, we believe that call centres, especially in an MVNO, require tools that can automate their work and allow them to proactively communicate with customers.
SACBird is the ultimate tool for automating outbound calls in minutes. The days of diallers are long gone. Clients are tired of receiving unanswered calls. SACBird allows you to devise streamlined outbound call strategies.
Calculate how much your call center can save
Discover with our calculator how our APN configuration system can mean substantial savings for your company.
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Want to find out more? Get in touch
We understand the value of a conversation between two people. If you have any questions, suggestions or just want to talk to us, get in touch using any of the channels made available. Rest assured that we won’t use your information to send you any spam – we dislike it as much as you do.
